Privacy Policy


Be it a business trip, excursion or medical journey, we promise a hassle-free and pleasant drive. We also promise your personal information is safe. Please read the following to know our privacy policy.

The terms "we", "us", "our" and "Inboundtrip" refer to Inboundtrip Travel Services, an establishment registered in Kochi, India. The term "you" refers to the customers visiting the Website, booking a reservation, or through our customer service agents. By visiting our website (the "Website"), you are accepting the practices described herein.

What Information We Collect from You

In General

We receive and store all non-sensitive information you enter on our Website or provide us. This includes identifiable information, including your first and last name, telephone number, postal and e-mail addresses, but excludes financially sensitive information such as your credit/debit card number. Some information about you is required for registration, completing a traveler itinerary, and other services the company provides.

Passenger Information

When you make travel or other arrangements for someone else through our Website, we will request personal and travel information about that individual. Consent of others must be obtained prior to providing others’ personal information and travel preferences, as all services will be through your account.

Information from Other Sources

We also may periodically obtain information about you from our business partners and add it to our account information. An example is updated delivery and address information, which we use to correct our records and to facilitate proper delivery of documents.

Automatic Information

We automatically collect some information about your computer when you visit our Website. This includes your IP address, Web browser software, and referring Website. Information about your online activity may also be collected, such as trips viewed and purchases made.

Cookies and Other Web Technologies

When you visit our Website, we may assign your web browser a "cookie" an identifying text file. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please note that if you refuse to accept cookies from our Website, you may not be able to access many of the travel tools offered by our Website.

How We Protect Your Information

We have implemented appropriate administrative, technical, and physical security procedures to help protect your provided personal information. Only authorized employees are permitted to access personal information, and only for business functions.

We use 128-bit Secure Socket Layer (SSL) encryption when transmitting information between your system and our Website. Other appropriate security measures are taken to prevent unauthorized persons access to your sensitive information.

All payment transactions on our Website are processed with 128-bit Secure Socket Layer (SSL) or higher grade encryption. We additionally do not process or store sensitive payment information.

However, we do not warrant that unauthorized access to your information can never happen. We will not be liable unless the unauthorized negligence was caused solely by our gross negligence. If this Is the case, you will be entitled to compensation up to a maximum of the value of your purchased services.

How We Use Your Information

We use your information to provide you with requested products and services; to provide you with travel confirmation and updates; to manage your account. This includes billing and notification services. We will also use your information to communicate with you in both a customer support and marketing capacity. This may include the use of your information in other ways, such as solving an issue caused by a breach of our Terms of Service.

  1. Responding to your questions and comments
  2. Measuring interest in and improve our products, services, and Website
  3. Notification about special offers and products or services that may be of interest to you
  4. Customizing your experience with our Website

We do not provide in any way confidential and personal information with third parties, except those explicitly disclosed below.

With Whom We Share Your Information

We share your trip details and personal information required to fulfill your purchase with suppliers, such as travel and service providers. We do not share your email address with these suppliers unless they need it to fulfill the travel reservation you have made on our website, and we restrict their use of this information to that purpose.

We may share your information with third-party vendors who provide services or functions on our behalf. This may include credit card processing, business analytics, customer service, and fraud prevention. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.

We Also May Share Your Information:

In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.

When it is appropriate to investigate, prevent, or act regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our Website, our customers, or others; and in accordance with our Terms of Service and other agreements.

In the event of a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. This information does not contain any personal information.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at our discretion. Any changes will become effective on the day they are posted. We encourage you to frequently review this Privacy policy for any changes.

How you can contact us

If you have questions about either this Privacy Policy, please contact us at the following address:

Inboundtrip Travel Services
Inboundtrip Travel Services, Kakkanad, Kochi – 682037, Kerala, India